I hope this email / information helps, but do let me know if you require any further assistance. See for the application, and this forum post for details. no add-ons are required, and it can be used on any browser or device. Basically if the RadUpload cant access the file system our control will not be able to work. #SILVERLIGHT FOR MAC PROBLEMS CODE#We have also completed a purely web-based coding tool, that allows you to code or screen references via a web-only interface i.e. We consider that this is security limitation in the new MacOS 10.9 or Safari 7 browser and if you need to allow silverlight to access the file system you could ask the Mac support if that is possible. We are also in the process of writing a new version of EPPI Reviewer that will work across all browsers and devices without the need for add-ons, meaning you will be able to use EPPI Reviewer on tablets, smartphones and computers. However, in the meantime, I'd recommend backing up any existing Firefox favourites and the like before installing the legacy ESR version.Īs mentioned, we should shortly have new videos and documents available online, covering the recent browser changes. We are currently creating a document on running multiple Firefox profiles, which I will send on to you as soon as it is available. (Unless you create multiple profiles, you will find favourites and histories shared between the two programs, though. #SILVERLIGHT FOR MAC PROBLEMS INSTALL#NOTE - you can install two versions of Firefox, so you can install and run the newest standard version of Firefox from whilst also installing and having available the legacy ESR release. #SILVERLIGHT FOR MAC PROBLEMS MANUALS#We have a more extensive document on this, available via our manuals page at. You can then install and allow the Microsoft Silverlight add-on, available from. (The British English version is located at the subdirectory. You can still run EPPI Reviewer 4 on a Mac using the legacy Extended Support Release of Firefox (Firefox ESR 52.9.0), available from. Unfortunately, Firefox and Safari both stopped supporting NPAPI plug-ins (such as Microsoft Silverlight and Adobe Flash) last week, and EPPI Reviewer 4 depends on MS Silverlight. Please accept our apologies for any inconvenience caused. Hope that helps! Let us know how you get on if it still proves to be a problem, we may need to know further details about which operating system version you are running, etc. Right-click on the Silverlight add-on, and then click More Information.įinally, check that the add-on is enabled for all sites, or at least the EPPI Reviewer website. Your Add-ons will be listed, but make sure you are showing all add-ons. It sounds like you have checked the latter, and there are other posts on the forum regarding Firefox.įor the former (Internet Explorer), click on the settings button, and then select Manage Add-ons. You will also need to check the Silverlight add-on is enabled within Internet Explorer (or Mozilla Firefox). I'd also check that it wasn't blocked by your anti-virus software. The Category topics I had to choose from were stupidly unhelpful and so was the fact that I wasn't able to submit this question without choosing one.Are you using an institutional / corporate machine? In that case, I'd check with your IT people as to whether there are any web / internet security measures in place which would prevent the running of add-ons like Silverlight. Plus, when I look into the Silverlight plugin info, two identical files are listed making me think that there are two installations running at the same time and possiblyĬausing the trouble. Still, when I reinstall, no dice and nothing seems to have changed. I've dragged both to the trash, found the appropriate files in the Mac Library and dragged them to the trash and then emptied #SILVERLIGHT FOR MAC PROBLEMS HOW TO#How to fix it other than to completely wipe both Firefox and Silverlight from the hard-drive, but I'm unsure how to do that fully. I managed to find Silverlight and it was set to always activate. Latest version of Firefox, Silverlight didn't show up on the list of plugins and I could no longer access my gradebook page using Silverlight. #SILVERLIGHT FOR MAC PROBLEMS WINDOWS#Opening up that I wasn't able to close which had never before happened while I was running my Mac partition (I also run a Windows partition) and it freaked me out, so I uninstalled (or thought I did) Firefox after force quitting it. I've been using Firefox as a browser because I need to run Silverlight to access my gradebook on. I'm running OS X version 10.10.5 (Yosemite) on my Intel based Macbook Pro.
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